Legal
Privacy Policy
Thank you for choosing to be part of our community at Feather Bedding Trading Company Ltd (“Company”, “we”, “us”, “our”). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice or our practices with regards to your personal information, please contact us at beroeahome@gmail.com.
When you visit our website beroeahome.com (the “Website”), and more generally use any of our services (the “Services”, which include the Website), we appreciate that you are trusting us with your personal information. We take your privacy very seriously. In this privacy notice, we seek to explain to you in the clearest way possible what information we collect, how we use it and what rights you have in relation to it. If there are any terms in this privacy notice that you do not agree with, please discontinue use of our Services immediately.
This privacy notice applies to all information collected through our Services (which, as described above, includes our Website), as well as any related services, sales, marketing or events. Please read it carefully, as it will help you understand what we do with the information that we collect.
What information do we collect?
Personal information you disclose to us
In short: we collect personal information that you provide to us.
We collect personal information that you voluntarily provide to us when you register on the Website, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Website, or otherwise when you contact us.
The personal information that we collect depends on the context of your interactions with us and the Website, the choices you make and the products and features you use. It may include the following:
- Personal information provided by you. We collect names, phone numbers, email addresses, mailing addresses, usernames, billing addresses, contact or authentication data and other similar information.
- Payment data. We may collect data necessary to process your payment if you make purchases, such as your payment instrument number (such as a credit card number) and the security code associated with your payment instrument. All payment data is stored by Network Global. You may find their privacy notice here.
- Social media login data. We may provide you with the option to register with us using your existing social media account details, like your Facebook, Twitter or other social media account. If you choose to register in this way, we will collect the information described in “How do we handle your social logins?” below.
All personal information that you provide to us must be true, complete and accurate, and you must notify us of any changes to such personal information.
How do we use your information?
In short: we process your information for purposes based on legitimate business interests, the fulfilment of our contract with you, compliance with our legal obligations and/or your consent.
We use personal information collected via our Website for a variety of business purposes described below:
- To facilitate account creation and the logon process, including when you link your account to a third-party account such as Google or Facebook.
- To post testimonials, with your prior consent. To update or delete your testimonial, contact us at beroeahome@gmail.com with your name, testimonial location and contact information.
- To request feedback and contact you about your use of our Website.
- To enable user-to-user communications, with each user’s consent.
- To manage user accounts and keep them in working order.
- To send you administrative information about products, services, new features and changes to our terms, conditions and policies.
- To protect our Services, for example for fraud monitoring and prevention.
- To enforce our terms, conditions and policies, and to comply with legal and regulatory requirements.
- To respond to legal requests and prevent harm.
- To fulfil and manage your orders, payments, returns and exchanges.
- To administer prize draws and competitions you choose to enter.
- To deliver and facilitate delivery of the services you request.
- To respond to your enquiries and offer support.
- To send you marketing and promotional communications in line with your preferences — you can opt out at any time (see “What are your privacy rights?”).
- To deliver targeted advertising tailored to your interests and/or location and measure its effectiveness.
Will your information be shared with anyone?
In short: we only share information with your consent, to comply with laws, to provide you with services, to protect your rights or to fulfil business obligations.
We may process or share your data based on the following legal basis:
- Consent: where you have given us specific consent to use your personal information for a specific purpose.
- Legitimate interests: where it is reasonably necessary to achieve our legitimate business interests.
- Performance of a contract: where we have entered into a contract with you, to fulfil its terms.
- Legal obligations: where we are legally required to do so to comply with applicable law, governmental requests, a judicial proceeding, court order or legal process.
- Vital interests: where we believe it is necessary to investigate, prevent or take action regarding potential violations of our policies, suspected fraud, threats to the safety of any person and illegal activities, or as evidence in litigation.
More specifically, we may need to process your data or share your personal information in the following situations:
- Business transfers. In connection with, or during negotiations of, any merger, sale of company assets, financing or acquisition of all or a portion of our business to another company.
- Vendors, consultants and other third-party service providers. Such as payment processing, data analysis, email delivery, hosting services, customer service and marketing. We may allow selected third parties to use tracking technology on the Website to collect data on our behalf about how you interact with it over time. Unless described in this notice, we do not share, sell, rent or trade any of your information with third parties for their promotional purposes.
Do we use cookies and other tracking technologies?
In short: we may use cookies and other tracking technologies to collect and store your information.
We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Notice.
Do we use Google Maps?
How do we handle your social logins?
In short: if you choose to register or log in to our services using a social media account, we may have access to certain information about you.
Where you choose to register or log in with a third-party social media account (like Facebook or Twitter), we will receive certain profile information about you from your social media provider. This often includes your name, email address, friends list and profile picture, as well as other information you choose to make public on that platform.
We will use the information we receive only for the purposes described in this privacy notice or that are otherwise made clear to you on the Website. We do not control, and are not responsible for, other uses of your personal information by your social media provider; we recommend reviewing their privacy notice.
How long do we keep your information?
In short: we keep your information for as long as necessary to fulfil the purposes outlined in this privacy notice unless otherwise required by law.
We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements). No purpose in this notice will require us to keep your personal information for longer than the period of time in which users have an account with us.
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymise it or, if this is not possible (for example, because it is stored in backup archives), securely store it and isolate it from any further processing until deletion is possible.
How do we keep your information safe?
In short: we aim to protect your personal information through a system of organisational and technical security measures.
We have implemented appropriate technical and organisational security measures designed to protect the security of any personal information we process. However, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals or other unauthorised third parties will not be able to defeat our security. Transmission of personal information to and from our Website is at your own risk; you should only access the Website within a secure environment.
Do we collect information from minors?
In short: we do not knowingly collect data from or market to children under 18 years of age.
By using the Website, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Website. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we have collected from children under 18, please contact us at beroeahome@gmail.com.
What are your privacy rights?
In some regions (like the EEA and UK), you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure, (iii) to restrict the processing of your personal information and (iv) if applicable, to data portability. In certain circumstances, you may also have the right to object to the processing of your personal information. To make such a request, please use the contact details provided below.
If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time. This will not affect the lawfulness of the processing before its withdrawal, nor processing conducted in reliance on lawful processing grounds other than consent.
If you are a resident in the EEA or UK and you believe we are unlawfully processing your personal information, you also have the right to complain to your local data protection supervisory authority. You can find their contact details here. If you are a resident in Switzerland, the contact details for the data protection authorities are available here.
Controls for Do-Not-Track features
Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage no uniform technology standard for recognising and implementing DNT signals has been finalised. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy notice.
Do California residents have specific privacy rights?
In short: yes, if you are a resident of California, you are granted specific rights regarding access to your personal information.
California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. To make such a request, please submit it in writing using the contact information below.
If you are under 18 years of age, reside in California and have a registered account with the Website, you have the right to request removal of unwanted data that you publicly post on the Website. Please contact us with the email address associated with your account and a statement that you reside in California. We will make sure the data is not publicly displayed on the Website, but it may not be completely removed from all our systems (e.g. backups).
Do we make updates to this notice?
In short: yes, we will update this notice as necessary to stay compliant with relevant laws.
We may update this privacy notice from time to time. The updated version will be indicated by an updated “Revised” date and will be effective as soon as it is accessible. If we make material changes, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification.
How can you contact us about this notice?
If you have questions or comments about this notice, you may email us at beroeahome@gmail.com or write to us at:
Feather Bedding Trading Company Ltd
Store 65, Dubai Textile City
Dubai, United Arab Emirates
How can you review, update or delete the data we collect from you?
Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information or delete it in some circumstances. To request to review, update or delete your personal information, please submit a request to beroeahome@gmail.com. We will respond to your request within 30 days.
Need help?
Questions about your data?
Questions about an order or this policy? Our team replies Saturday to Thursday, 10:00 – 20:00.